Terms Of Service


By accepting this transaction, you, the Client, agree to the following:


GENERAL


The final product is strictly for personal use only. Commercial use & the additional fees applied to it will be negotiated & discussed directly. The Artist reserves the right to decline commissions; cancel & refund the money at any time. The Artist is allowed to display the commission output & post it online or attach it in their portfolio unless told otherwise. The Client must always credit & link back to the Artist whenever the artwork is posted or displayed in public, including online social media. The Client must not use the commission in any AI generator, AI learning, blockchain-related technology, cryptocurrency, NFTs, etc. Any foul behavior will not be tolerated. The commission will be automatically declined & the Client will be added to the Artist's blacklist.

PAYMENT


The Client has the freedom to choose to pay beyond the specified base prices—the cheaper the Client pays, the fewer details the commission will have, & vice versa. Pay half up front, then pay the other half once the work is finished. (50/50) The Artist will only be waiting for the payment within 48 hours. If the Artist cancels the order, they will refund it to the Client in full. If the Client cancels the order, they have to pay depending on how much has been drawn. The Client will still receive the work the Artist has done. While a commission is in progress, if the Client stops contacting & responding to the Artist for more than 4 weeks, the progress of the commission work is stopped & no refunds will be issued. The Client is eligible for a full refund up to 1 week after the first payment is made, provided that no significant progress has been made on the commission. If more than 1 week has passed since the first payment & no significant progress has been made, the Client can request a refund, but a 5% kill fee will be deducted. If the commission is in progress, the refundable amount will be calculated based on the proportion of work completed. The Client will receive the files of the partially completed commission, & a kill fee will be deducted from the refundable amount. The kill fee will be determined based on the complexity of work done up to the point of cancellation.
For example:
- If 25% of the work has been completed, the Client will be refunded 75% of the payment minus the kill fee.
Refunds will be processed within 14 days after the refund request is approved by the Artist. There will be no refunds once the commission has been finished. Asking for a rush in schedule/tight schedule subjects the payment to an additional fee of 40%.

PROCESS


Due to school & other personal responsibilities, completion times of the commissions may vary. Delays will be communicated to the Client with regular updates. Discussion about what the Client wants, this includes giving character references, pose, etc. Initial Sketch will be done after the payment is received. Coloring & rendering will start after the sketch is confirmed. The finished art will be sent for a final review, & the Client may send feedback. If the Client does not respond within 2 weeks when the final product has been delivered, the Artist will mark the commission as done, this includes delivering the final files to the unresponsive Client & the end of the revision period. After the conclusion & delivery, 3 free revisions (minimal alteration requests) will be available for a week. Additional minimal revisions will cost 5% of the total value whereas 1 major alteration will cost 20% of the total value & will be calculated.

USAGE POLICY

The Client can use & alter the commission in the following ways:

Cropping: for avatar or icon use.
Cropping & resizing for the Client's website, social media account.
Print a physical copy and display it in any way the Client wishes to.


However, the Client isn't allowed to:

Redistribute or generally profit from the artwork without commercial rights.
Recolor or paint over the artwork.
Remove the Artist's watermark / signature.


The Client's commission will be delivered in the following file formats, available in both high-resolution (300 DPI) & web-friendly versions (72 DPI) through a Google Drive folder PNG
JPEG
FLATTENED PSD


Interested? Click & fill out the order template!!